1. What are Demure Fragrances candles made of?
Demure Fragrances candles are made from a premium blend of natural soy wax, high-quality fragrance oils, and lead-free cotton and wood wicks. We take pride in ensuring that our candles are free from harmful additives and toxins.
2. How should I care for my Demure Fragrances candle?
To ensure an optimal burn experience and to prolong the life of your candle, always trim the wick to 1/4 inch before lighting. Allow the wax to melt completely to the edges of the container to prevent tunneling, especially during the first burn. Never leave a burning candle unattended and keep it away from drafts, children, and pets.
3. How can I stay updated on new products and promotions?
To stay informed about new product launches, promotions, and more, follow us on our social media channels (Facebook, Instagram, etc.) and sign up for our newsletter on our website.
4. What is your return policy?
We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, please contact us within 14 days of receiving your order for assistance with returns or exchanges.
5. Do you ship internationally?
Currently, we only ship within the United States. We hope to expand our shipping options internationally in the future.
6. What should I do if my order arrives damaged?
In the unlikely event that your order arrives damaged, please contact us immediately at [email address] with a photo of the damaged item and we will gladly assist you with a replacement or refund.